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Unable to Print from Internet Explorer


Try printing after disabling Protected Mode

Server Policy is now set to force Protected Mode off. If your computer has not received the newest policies you can restart to get them, or follow the instructions below to manually turn off Protected Mode.

If you are unable to print web content from Internet Explorer, you may be running in "Protected Mode".

Try printing a webpage after disabling Protected Mode, to do this, follow these steps:

  1. Click the Tools icon in Internet Explorer.
  2. Click the Security tab and uncheck the checkbox beside Enable Protected Mode (requires restarting Internet Explorer).
  3. Click Apply, and then click OK.
  4. Close all open Internet Explorer windows, and then restart Internet Explorer.
  5. Browse to a website and try test printing a page.
  6. If you are still unable to print from Internet Explorer, please restart your computer. If you still cannot print, then create a help desk ticket and someone will come by to look into your problem.

    This will cause an Internet Explorer popup bar. Right click the message and select Don't show this message again.

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Article details
Article ID: 9
Category: Printers
Date added: 09-13-2011 16:07
Views: 754
Rating (Votes): Article rated 3.1/5.0 (74)

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